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Delivery Information
You will receive an email confirming your order. Should there be a problem with any part of your order we will contact you as soon as possible.
Orders are normally processed and despatched on the same day if received before 3pm.
Our maximum standard delivery charge is £4.99 for UK Mainland and £11.99 for the rest of the UK for any amount of items.
Free Next Day delivery on orders over £75 applies to our Standard UK Mainland service only.
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UK Delivery Charges
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Weight
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Under 500g
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Up to 1kg
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Up to 2kg
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Over
2kg
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Standard UK
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£1.99
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£3.49
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£4.99
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Next Working Day
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£5.99
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£7.99
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Next Day before 10am
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£11.99
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Saturday before 1pm
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£9.99
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£10.99
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£13.99
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£15.99
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Channel Islands, Offshore Isles, Highlands and Northern Ireland (including some HS, IV, KA, KW, PA, PH and ZE postcodes)
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£1.99
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£3.49
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£4.99
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£11.99
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Standard UK Mainland, Channel Islands, Offshore Isles, Highlands and Northern Ireland
Lighter orders (under 1.25kg) received before 3pm Monday to Friday are usually processed the same day and sent out via Royal Mail 1st Class post, which in most cases arrives the next day.
Heavier orders (over 1.25kg) are usually sent via courier 48 hour service (signature required) - please allow 2 working days for delivery.
Next Working Day, Next Working Day before 10am and Saturday before 1pm
Next Working Day, Next Working Day before 10am and Saturday before 1pm orders MUST be placed before 3pm Monday to Friday (Royal Mail/couriers do not collect at weekends or bank holidays). These orders are usually sent out via courier, however, we do occasionally send smaller items via Royal Mail Special Delivery - both services will require someone to sign for them.
Please note: our Next Day courier services are not available to Northern Ireland, Offshore Islands, Scottish Isles and Highlands including some
HS, IV, KA, KW, PA, PH and ZE postcodes.
Additional Delivery Information
If you would like your order delivered to a business address please include the business name in the shipping details, otherwise your order could be delayed or returned to us. Please ensure that there is someone at the business address to sign for the parcel as we will have to charge for redelivery. Funky Leisure cannot be held responsible for deliveries delayed by adverse weather conditions.
Packaging
As part of our environmental policy we reuse 98% of all boxes and packaging that come into our warehouse and recycle the rest. We also only now use 75% recycled boxes and biodegradable bubble wrap when we do buy in.
Lighter orders (under 2kg) are charged at Standard UK Mainland prices - please choose this option when ordering. *For orders over 2kg, once you have placed your order we will find the most competitive courier price based on destination, size and weight of package and email the cost to you for confirmation – you are under no obligation to buy.
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Weight
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Under 250g
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Up to 1kg
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Up to 2kg
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Over 2kg
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Europe
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€3.49
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€9.30
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€17.50
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*POA
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Worldwide
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US$6.30
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US$19.10
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US$28.60
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*POA
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* For heavier orders over 2 kg, once you have placed your order we will find the most competitive courier price based on destination, size and weight of package and email the cost to you for confirmation – you are under no obligation to buy.
Due to fluctuations in exchange rates, the charges above may vary slightly from the actual prices shown in your shopping basket and are intended as a guide only.
Lighter orders under 2kg received before 1pm (GMT) are usually processed the same day and sent out via Royal Mail Airmail Small Packets - please allow 3 to 5 working days for delivery.
Some lengthier items like telescopic poles may incur an oversize item surcharge which will vary depending on destination country – we will email a request for an additional payment and your order will be dispatched upon confirmation.
All next day services and orders over 1.25kg in weight or £50 total cost will need to be signed for, if the postman/courier are unable to obtain a signature or fit a parcel through your letterbox a card will be left for you to contact your local post office/sorting office/courier depot to collect or organise redelivery (chargeable).
If you do not contact your post office/sorting office/courier depot within the time specified your parcel will be returned to us, which will mean two charges – the cost of the original delivery plus the same charge to return the parcel to Funky Leisure. Please note: these charges (plus a 10% handling fee applied at our discretion) will be passed on to you (the customer) even if you were originally eligible for free delivery. If you still require your items, unfortunately, we will also have to charge for redelivery.
If your parcel is being sent to a business address, to eliminate any confusion, please include the name of the business in the shipping address and make sure there is someone to sign for it as we will have to charge for redelivery.
All prices shown are inclusive of VAT
We accept the following forms of payment:
▪ Credit and Debit Cards - Visa, MasterCard, Maestro and American Express.
▪ PayPal
▪ Google Checkout
▪ Cheques should be made payable to ‘FUNKY LEISURE LTD’ ensuring all details are correct with full name and address clearly printed on the back. Obviously, you will need to allow 3-5 working days for the cheque to clear before goods can be despatched.
▪ We do not accept cash sent to us through the post and cannot be held responsible for any losses therewith.
When you shop with us via our website, all financial transactions are entirely secure. We use SagePay as our payment gateway which provides a 100% secure link between our site and the bank ensuring that all our customers' card details are kept secure throughout the transaction process.
We operate under MasterCard SecureCode, Verified by Visa and fully comply with Payment Card Industry (PCI) Data Security Standards. We do not store any cardholder information.
At Funky Leisure we are dedicated to protecting your privacy. The personal information you provide is not shared, sold or disclosed to any third party at any time or for any purpose.
When you place your order or enquiry, you are required to provide your name, address, email or telephone number. This will enable us to process and despatch your order efficiently and to inform you of any future offers.
Any additional personal information you may provide during any form of communication between yourself and Funky Leisure will be subject to the same privacy statement.
Check the box before finalising your order to confirm you understand the Terms and Conditions of using this web site.
Our terms & conditions do not affect your statutory rights.
Email: sales@funkyleisure.co.uk
Tel: 020 3411 4640
Address: Funky Leisure Ltd
Electroline House
Lion Road
TWICKENHAM TW1 4JH
©Copyright 2005-2012 Funky Leisure Ltd. All Rights Reserved
Any third party trademarks are hereby acknowledged
Brands we stock: Vango, Gelert, Highlander, Lifeventure, Sigg, UK Hennessy Hammock, Trangia, Light My Fire, Primus, Lifesystems, Sea to Summit, Pacsafe, Cyba-lite, Pacific Outdoor Equipment, Festival Survival Pack, Aladdin, H2O Audio, Voltaic Systems, TravelJohn, Air Circus, Reynard, Lifesystems, Ergolife Stol, Whiz Products, Skins, Shmangle, Radio Flyer Wagons, SteriPEN, Aquapure Traveller, Grilliput, Zippo, Swiss Spice, Flashflight Festival Essentials, Granger's, iSound, Gifts, Wenger, Wildsling, Discraft, Aerobie, Growers Cup Filter Coffee, Powertraveller PowerMonkey, LittleLife, Coghlans, Hackysack, Gibbon Slackline, Spirit of Air, Fellas Wipes, Miles to Go, Wedge Welly, Didakites, Cooler Cans, VW Campervan Awnings, Itz Arm Wallets, Maverick Slacklines, Esbit, GSI Outdoors, Ghillie Kettle Company, No Rinse Products, WickedWedge, Aquatina and Travalo Atomizer.